Need to return an item?

No problem!

So we know what has been sent back to us we need to log your return on our system.
You can phone or e-mail to initiate the return, contact details below.

Phone: 01202 664 394
Email: returns@beyondproducts.uk

Once we have this information we will provide you with a returns number.

You can download a copy of returns form here.
Fill this out in full, along with your returns number, and include it in the parcel you are sending back.

If the goods are faulty or were incorrectly sold we can collect from you for free or reimburse you for arranging to ship them back to us (to a maximum value of £19.90).
If the goods are simply no longer required then you can ship them back at your cost or we can collect for a handling fee of £9.95.

Please let us know whether you would like to ship the items or have them collected when you are obtaining your returns number.

Make sure the completed form is includedwith your securely packaged items and the box is clearly labelled with our address.

Beyond Products - Returns
Unit 6 The Alpha Centre
Upton Road
Poole
BH17 7AG